Bob Proctor

Featured in the blockbuster hit, The Secret, Bob Proctor is widely regarded as one of the living masters and teachers of The Law of Attraction and has worked in the area of mind potential for over 40 years. He is the best?selling author of You Were Born Rich, and has transformed the lives of millions through his books, seminars, courses and personal coaching.

Proctor is a direct link to the modern science of success, stretching back to Andrew Carnegie, the great financier and philanthropist. Carnegie’s secrets inspired and enthused Napoleon Hill, whose book, Think and Grow Rich, in turn inspired a whole genre of success philosophy books. Napoleon Hill, in turn, passed the baton on to Earl Nightingale who has since placed it in Bob Proctor’s capable hands.

Proctor’s wide?ranging work with business and industries around the world extends far beyond the pep rally syndrome. Instead, it encompasses working with business entities and individuals to develop strategies that will assist individuals at all levels to grow, improve and adapt to the ever?changing nature in today’s world.

His company, Life Success Productions is headquartered in Phoenix, AZ and operates globally.

Upon the completion of the program the participants will be able to:

• Differentiate between programming and perception in order to identify the physical and mental obstacles that exist in your business.
• Apply their mental activity in order to create increased results in their business.
• Use their physical activity in order to create increased results in their business.
• Identify the resources to include in your business development in order to be more productive and successful your business.

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Continuing Education Approval Statement:

Program Level –  basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits –  1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors.  State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.  Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417.  Web site: www.nasba.org

Video is the Essential Growth Driver – Lisa Kelley

Studies have shown we have less than 5 seconds to capture someone’s attention, especially when it comes to online content. Professional video is a key differentiator to attract and keep views on your website and to then…take action!

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Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Bruce R. Needham

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Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

 Dr. David Gruder

Dr. David S. Gruder, PhD, DCEP, has been hailed by Radio & Television Interview Reports as America’s Integrity Expert

Course completion requirements: 

To successfully complete and receive continuing education credits the student must receive a score of 70-percent on the test at the conclusion of the course. You will have 60 days to complete the course and may review it anytime during the 60 days.

Upon the completion of the program the participants will be able to:

• Demonstrate how to make integrity profitable.
• Diagram the changes to business integrity that have occurred over the course of American history.
• Apply the elements of happiness and integrity to their business and leadership strategies.
• Define accountability in order to incorporate elements of accountability into their business to increase business integrity and improve overall results.

About Dr. David Gruder:

The clinical and organizational psychologist who is today’s preeminent thought leader on practical ways to bring integrity back into daily life, relationships, business, politics, the media, eduction, and religion. As Integrity Revolution’s CEO & Founder, he passionately embodies its mission statement (described above) through writing, keynotes, training, mentoring, and media interviews on various aspects of integrity-centered living, working, loving and serving. An international speaker, trainer and TheraCoach for over three decades, Dr. Gruder has also given hundreds of interviews on many radio talk shows throughout North America and is a recurring guest for many of them. Dr. Gruder’s masters and doctorate are in clinical psychology with a secondary emphasis in organizational development and conflict resolution. His bachelors degree was in psychology and music, magna cum laude. He is also an ordained interfaith clergy and spiritual director.Psychologist Dr. David Gruder authored a 6-award-winning book for creating sustainable happiness, success, abundance and impact WITHOUT sacrificing life balance, loved ones, social responsibility or integrity. http://www.TheNewIQ.com/

My mission is: I help ‘everyday people to world leaders’ attain sustainable happiness, health, collaboration and profitability without sacrificing integrity, people or social responsibility.

I am perhaps the world’s only clinical-organizational psychologist specializing in integrity development. The strategies I have developed for solving the massive integrity deficits causing today’s vast social, economic, and political challenges are transpartisan and non-denominational. They have been embraced across the political spectrum and by people of all faiths.

My latest book, “The New IQ: How Integrity Intelligence Serves You, Your Relationships and Our World,” won six book awards in the areas of “social change,” “current events in politics and society,” “conscious business & leadership,” “health & wellness,” “self-help,” and “meta-psychology.” “The New IQ” is a step-by-step guide to attaining personal, relationship, and career fulfillment during difficult times without sacrificing ethics or integrity.

Enthusiasm about my material from across the political and faith spectrums prompted me to create an Integritize America campaign. The centerpiece of this campaign is an Integrity Stimulus Plan. You can read about it athttp://www.IntegritizeAmerica.org/

In addition to writing the Integrity Watch Blog (http://www.TheNewIQ.com/blog), I have spoken, trained, and consulted worldwide for a wide range of fields on various aspects of integrity development. I have assisted family-owned businesses and Fortune 500 work teams. I have provided consulting and training for hospitals and mental health professionals. I have trained students, teachers, administrators and support staffs, from elementary school through graduate school. I have mentored local politicians and World Trade Organization ambassadors.

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Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Hugh Ballou – High Performance Team Set

Hugh Ballou Transformational Leadership Strategist

Course completion requirements: 

To successfully complete and receive continuing education credits the student must receive a score of 70-percent on the test at the conclusion of the course.

Upon the successful completion of the program the participants will be able to:

• Define the four leadership principles and apply them to any kind of group situation.
• Identify the skill sets needed in their business or organization and successfully recruit team members to fill specific skill related roles.
• Apply leadership skills to motivate team members to reach their maximum potential and produce wanted results.
• Identify failures in leadership and corrective actions to be taken regarding specific leadership failures.
• Employ transformational leadership skills into their business or organization.

How does a conductor of orchestras and choirs teach leadership – very enthusiastically! Hugh Ballou teaches leaders around the globe how to build synergy with teams and how to build effective processes that bring success to any organization – no matter how small or how big. “I travel around the country and around the world and find Orchestrating Success that you can change the name of the organization, the location and the type of structure and you will still have the same issues – leaders not leading effectively!

Ballou brings 40 years of experience as conductor to his leadership training. “I call the training Building High Performance Teams, but no one can produce effective teams without fine-tuned leadership skills. I teach business executives how an orchestra conductor brings out the best skill of the players that have been hired. The conductor is a dictator, however, if the conductor hires a good oboe player, then it’s best to let that oboe player use his or her skill rather than tell then how to play the oboe!” It sounds silly, however, leaders who micro-manage those whom they lead only receive a fraction of the performance that is ultimately possible. Let the team perform!

The skill set of planning for success, constructing powerful goals, and delegating with authority are consistent themes where many leaders under perform. Ballou’s unique ability in inspire and motivate event the most difficult of audiences has made him the expert in the field of Transformational Leadership. Transformational Leaders build strong leaders on teams that are motivated, focused and highly effective in setting and implementing powerful goals.

As author of 10 books on Transformational Leadership, Ballou works as executive coach, process facilitator, trainer and motivational speaker teaching leaders in many diverse fields the fine-tune skills employed every day by orchestral conductors.
Books:
Transforming Power: Stories from Transformational Leaders to Inspire and Encourage
Moving Spirits, Building Lives: Church Musician as Transformational Leader
Moving Spirits, Building Lives: A Workbook for Transformational Leaders
Building High Performance Teams: Systems and Structures for Leading Teams and Empowering Transformation

Four Books Delivered in Online Training Format:
The Leadership Accelerator: The Fast Track to Transformational Leadership Excellence
Build Your High Performance Teams: For Business Excellence
Transform Your Church Committees into High Performance Teams…in Just 21 Days!
Transforming Power: The Fast track to Nonprofit Leadership Excellence

Books in Process (2011 for release):
Leaders Transform: Transformational Leadership for Entrepreneurs
Leaders Transform: Transformational Leadership Workbook for Entrepreneurs

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Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Profit Is A Mind Set

Harry Lay, President

Lay Professional Services, Inc

Course completion requirements: To successfully complete and receive continuing education credits the student must receive a score of 70-percent on the test at the conclusion of the course.

Upon the successful completion of the program the participants will be able to:

• Distinguish between revenues and profits and use the definitions to increase the results of both
• Apply the ‘Sequence of Success’ to their own business model in order to increase make or increase monthly profits
• Identify alternative uses for profits and which uses will best suit your business
• Apply the factors that contribute to profits in order to cultivate and maintain business sustainability
• Identify their business vision and mission in order to develop a team and strategic plan that will lead to increased profits
• Define ‘Profit Robbers’ in order to make your business more efficient and successful

As the president of Lay Professional Services, Harry provides services that create value and enhance the performance for the firm’s clients. His most unique service – profit advisory services – includes assisting organizations discover and implement initiatives that improve their bottom line. Harry also facilitates strategic planning retreats for companies throughout the U. S., and then works with the CEO’s to assist them in implementing their strategic plans. His strategic planning process empowers a company’s leadership with a roadmap and process that increases the likelihood that they will achieve their corporate vision within their desired time frame. His experience in both private business and public accounting uniquely qualifies him as a strategic planning facilitator, creative profit advisor, and a business advisor for all businesses.  He serves on numerous boards of directors where he oversees corporate governance, the implementation of strategic initiatives, and supports senior management with their operating results.

Prior to starting his own consulting firm, Harry served as the President and Chief Financial Officer for a large multi-office international architectural and engineering firm for more than eight years where he directed the financial, treasury, strategic planning, and related administrative activities. This firm was responsible for the opening of all the Wal-Mart stores built in the U.S. from 1990-1996, and grew to over 600 employees and almost $100 million in gross billings while earning unprecedented profits for its industry. Before entering the private business sector Harry spent 19 years in public accounting with a Big Five accounting firm, co-founder and partner for a large local accounting firm, and audit partner with a second?tier international accounting firm.

Harry is active in multiple organizations in the Tulsa area, including the Small Business Council where he served as Chairman in 2003. In 2000, he was selected as Tulsa’s Small Business Accounting Advocate of the Year and earned his certification as one of an elite group of Certified Profit Enhancement Consultants in the US.

In July of 2004, he graduated from Income Builders International’s Free Enterprise Forum of 704 (now CEO Space). In October of 2004, Harry joined their faculty and now spends eight days, five times a year teaching and coaching CEO’s attending CEO Space forums in California and Nevada.

Harry Lay is the trusted advisor to CEO’s and business leaders worldwide. He is uniquely qualified to serve as the voice of experience as well as the clear and constant sounding board to help propel seasoned leadership and the new-kid-on-the-block to extraordinary success.

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Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Capital Sequence & Execution – How to Realize Your Vision

Attorney Thomas E. Jurgensen

Optima Law Group, APC – San Diego, CA

Course completion requirements:

To successfully complete and receive continuing education credits the student must receive a score of 70-percent on the test at the conclusion of the course. You will have 60 days to complete the course and may review it anytime during the 60 days.

Upon the successful completion of the program the participants will be able to:

• Define Capital Sequence
• Explain how the elements of capital sequence apply specifically to their business
• Apply the levels of capital sequence, including:
• defining business vision, goals, and plans,
• preparing for operations and funding,
• executing operations and funding,
• determining what to do once your business is up and running,
• to their personal business in order to build a strong foundation,
• grow, and expand efficiently and successfully
• Employ the seven keys to capital funding to raise capital for their business

Attorney Thomas E. Jurgensen

Optima Law Group, APC – San Diego, CA

Mr. Jurgensen is a strategist, attorney and entrepreneur with over 24 years experience in business strategy, intellectual property, corporate law and business development in a wide variety of industries, including life sciences, consumer products, high technology and professional services. He has deep legal experience in Intellectual Property (Patents, Trademarks, Copyrights, Trade Secrets), Corporate and Securities Law, Dispute Resolution and all varieties of Agreements.

Mr. Jurgensen is the Founder of five companies, including Optima Law Group, Urigen, Inverseon, Qi Matrix, and Allylix, Inc. Mr. Jurgensen co-founded Allylix in 2002, previously served as the Company’s President, CEO, General Counsel, Chairman and Board Member.

He has served as a senior executive, advisor and on numerous for-profit and not-for-profit Boards in a number of organizations, including Allylix, The Salk Institute for Biological Studies, The Nicholas Conor Institute and The California Center for Sustainable Energy. In addition, he served as Associate General Counsel for Ligand Pharmaceuticals and as Intellectual Property Counsel for 3M Corporation.

Mr. Jurgensen obtained his J.D. from the University of Oregon, his M.S. from Iowa State University and a B.S. in Biology and Chemistry, from the University of Wisconsin.

He is a member of the California, Minnesota and United States Patent and Trademark Office Bars and an faculty member of CEO Space International, where he lectures on Intellectual Property Law, Entrepreneur Law and Capital Sequence and Execution.

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Register Here to view more about the class or to view other classes

Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

]]> http://preferredsystemsinc.com/2011/11/capital-sequence-execution-thomas-jurgensen/feed/ 0 http://preferredsystemsinc.com/2011/11/maria-speth-online-ip-protection/ http://preferredsystemsinc.com/2011/11/maria-speth-online-ip-protection/#comments Tue, 22 Nov 2011 03:08:09 +0000 Admin http://preferredsystemsinc.com/?p=208

MARIA CRIMI SPETH

Case Highlights

Get To Know Maria In Her Own Words

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Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Business Guru and International Speaker

Paul Simpson is a keynote speaker, business trainer, passionate business consultant, some call him the Business Guru.

Paul is recognized as one of Europe’s leading business gurus, and is now building a new base out of Phoenix Arizona.

You’ll find him on stage across the USA and Europe speaking about how business owners can get their businesses working without their direct daily involvement. Over the past 12  years he has successfully helped over 1500 companies, individuals and teams to be more successful, confident and achieve amazing results in all that they do.

One of Paul’s most enjoyable pursuits is guiding business owners to free up the amount of time they spend working in their business, while at the same time massively increasing their profits.

Paul Simpson founded Roadmap Consulting with the aim of helping and encouraging business owners to grow their business – no matter what the economy is doing!

Having studied for a degree in Engineering and also gaining an MBA with Distinction, Paul is obsessed with the nuts and bolts of business and how a successful company should run.

With experience of living and working throughout the UK, Ireland and the USA, Paul Simpson has an understanding of the challenges and opportunities that exist for companies of all sizes and specialties in today’s competitive and increasingly global world.

During his twenty three year career, Paul has started, bought or sold numerous businesses and has worked in senior executive roles with several large corporate companies and consulting organizations.

Paul’s experience is diverse, with his career taking him through many industries, including, Manufacturing, Pharmaceuticals, Information Systems, High Technology Consulting, Retail Sales, Marketing, Advertising, Training and Recruiting. He has managed teams from 2 to 150 members and along the way has worked with some of the biggest names in Industry.

Paul Simpson has been fortunate to have been individually trained, coached  and mentored by some of the top business coaches, mentors and thought leaders in the world, including Berny Dohrmann, T. Harv Eker, Debbie Allen and many more!

So you can be sure he’ll have all the answers and ideas you’ll ever need when he comes to apply his skills as a business guru in your organization!

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Register Here to view more about the class or to view other classes

Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Eric Lofholm

Master Sales Trainer,
President and CEO of Eric Lofholm International, Inc.

Upon the successful completion of the program the participants will be able to:

• Compose, write, deliver, and close a successful sales or investment presentation
• Evaluate the results generated by their business
• Apply the ‘close template’ in order to design an organized, concise, results-oriented, close to their sales or investment presentation
• Discuss personal aversions they may hold towards sales in order deliver more successful sales presentations

Eric Lofholm is a Master Sales Trainer who has trained tens of thousands of sales professionals nationwide. He is President and CEO of Eric Lofholm International, Inc., an organization he founded to serve the needs of sales professionals worldwide.

Eric began his career as a top-producing sales representative for 3 different sales organizations. His consistent track record of regularly outperforming his fellow sales reps earned a reputation of success that follows him to this day.

Eric has been trained by the top trainers of his time including: Anthony Robbins and Dr. Donald Moine Ph. D. as well as countless others. He has an insatiable quest for knowledge that he feeds by reading, listening to audio tapes, and attending seminars regularly.  Many of America’s top companies hire Eric regularly to train, motivate, and inspire their sales teams.

His clients have added millions of dollars in sales to their record after attending Eric’s energetic and groundbreaking seminars. Eric has delivered over 1,500 public and private presentations in companies such as Microsoft, Smith Barney, MCI, Toastmasters, Chrysler, Hilton, Pitney Bowes, Merrill Lynch and over 1,000 other companies. Eric also writes his highly popular Sales Success Newsletter. The newsletter goes out to thousands of sales professionals every month and shares selling and success ideas with its subscribers.

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Register Here to view more about the class or to view other classes

Continuing Education Approval Statement:

Program Level – basic/intermediate
Program prerequisites – none
Advance preparation needed – none
Delivery method – Internet-Based
Recommended CPE credits – 1.75

Preferred Systems, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) which has approved this program for 1.75 CPE credit hours. Preferred Systems, Inc. is a registered sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
 

This program has been approved for 1.75 recertification credit hours toward PHR and SPHR. Recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org